Legal
Privacy Policy
Who we are
Strikly is a knitting and crochet app made by Strikly, LLC, a small independent company in San Francisco, California. This policy covers the Strikly apps for iOS and Android and strikly.app. Questions go to hello@strikly.app.
The short version:
- We collect what the app needs to work: your account, your knitting data, and basic usage and crash information.
- Your patterns are yours. We never sell your data, never use it for advertising, and never send your patterns to AI companies. Strikly has no AI features.
- Your PDFs are read on your device.
- You can delete your account from inside the app, any time. To get a copy of your data, email us (in-app export is coming).
- If you stop paying, nothing is deleted. Your data stays, read-only.
What we collect
- Your account: email, username, password (stored hashed).
- Your knitting: projects, queue, stash, wishlist, counters, guide progress, notes, and the patterns and photos you add. Stored on your device, and synced to our servers if you use cloud sync.
- Ravelry: Strikly works through your Ravelry account, so it keeps your Ravelry username and the access keys Ravelry issues, to sync and write back your changes. The keys are stored on your device, and the most recent set is also kept on our servers so a dropped connection doesn’t sign you out of Ravelry. Only our servers can read them, and they are deleted when you delete your account.
- Usage and crashes: which features you use, recordings of app screens for quality assurance, and crash reports.
- Purchases: your subscription status. Apple or Google handles payment.
- Beta waitlist: if you join it on strikly.app, your email address, to invite you. Ask us to remove it any time.
We don’t collect your location, contacts or advertising IDs.
Who we share it with
We share data only with the companies that run parts of Strikly for us, and only what each one needs. None of them may use it for their own purposes. We don’t sell or rent your data, and we don’t share it with advertisers.
- Supabase runs our database, sign-in and file storage.
- Ravelry receives what you ask Strikly to write back.
- PostHog handles usage analytics and screen recordings.
- Sentry receives crash reports.
- RevenueCat manages subscriptions.
- Apple and Google run the app stores and payments.
- Resend sends account emails.
- Cloudflare hosts our website and support email.
No AI. Strikly doesn’t send your patterns or data to any AI or large-language-model company, and nothing you give us is used to train AI.
Legal requests. We’ll disclose data only if the law requires it, and we’ll tell you first unless we’re legally barred from doing so.
Keeping, deleting and your rights
How long we keep data. Your account data stays while your account exists. If your subscription ends, nothing is deleted: your data becomes read-only. Analytics and crash reports are kept for up to 90 days.
Deleting your account. Go to Profile → Settings → Delete account. This immediately removes your account, your synced data and files, your analytics profile and your subscription record. Three things to know:
- Crash reports already sent expire on their own within 90 days.
- Our database backups keep a copy for up to 7 days, then it’s gone.
- Data on Ravelry stays on Ravelry. To disconnect Strikly there, remove it under your Ravelry account’s app settings.
Your rights. Wherever you live, you can ask us to show you, correct, export or delete the data we hold about you. California residents have these rights under the CCPA, and people in the UK and EU under the GDPR. We don’t sell or share personal information as the CCPA defines it. Email hello@strikly.app; we’ll reply within 30 days. You can also complain to your local data protection authority.
Children. Strikly isn’t meant for children under 13 (under 16 in the EU and UK), and we don’t knowingly collect their data. If you think a child has signed up, tell us and we’ll delete the account.
International users. Our providers store data in the United States. Where the law requires it, transfers are covered by the providers’ standard contractual clauses.
Changes. If we change this policy in a way that matters, we’ll tell you in the app before it takes effect. We’ll always tell you plainly if anything changes.
Contact. Strikly, LLC · San Francisco, California · hello@strikly.app